June 21, 2011

A Management Lesson ? Be sure the Problem Exists!!

One fine day, a bus dri­ver went to the bus garage, started his bus, and drove off along the route. No prob­lems for the first few stops – a few peo­ple got on, a few got off, and things went gen­er­ally well.

At the next stop, how­ever, a big hulk of a guy got on. Six feet eight, built like a wrestler, arms hang­ing down to the ground. He glared at the dri­ver and said, "Big John doesn't pay!" and sat down at the back..

Did I men­tion that the dri­ver was five feet three, thin, and basi­cally meek? Well, he was. Nat­u­rally, he didn't argue with Big John, but he wasn't happy about it. The next day the same thing hap­pened – Big John got on again, made a show of refus­ing to pay, and sat down. And the next day, and the next.

This grated on the bus dri­ver, who started los­ing sleep over the way Big John was tak­ing advan­tage of him. Finally he could stand it no longer. He signed up for body build­ing courses, karate, judo, and all that good stuff.

By the end of the sum­mer, he had become quite strong; what's more, he felt really good about him­self. So on the next Mon­day, when Big John once again got on the bus and said, "Big John doesn't pay!"

The dri­ver stood up, glared back at the pas­sen­ger, and screamed, "And why not?"

With a sur­prised look on his face, Big John replied, "Big John has a bus pass."

 Management Lesson: "Be sure there is a problem in the first place before losing sleep over it and working hard to solve one."

 

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